Imprint & Privacy Notice

Sorgente Distribution Limited
Effective date: 24 July 2026

Legal Notice

Sorgente Distribution Limited operates the website https://sorgentedistribution.co.uk/ (the “Site”).

Company Information

Sorgente Distribution Limited is a company registered in England and Wales.
Company registration number: 15728270
Registered office: 209 High Road, London, England, N2 8AN, United Kingdom

We are the UK distributor of premium natural mineral waters Sant’Elena and Marzia, sourced from our springs in Tuscany, Italy. The Site allows customers to purchase these products online with delivery across Europe and subscription options.

Contact

For any enquiries, please use the contact form on the Site or write to us at our registered office address above.

Website Operator & Governing Law

This Site is operated by Sorgente Distribution Limited. These Legal Notices and any contracts formed through the Site are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Content & Liability Disclaimer

The information on this Site is provided for general information purposes only. While we endeavour to keep the content accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the Site or the information contained on it. Any reliance you place on such information is strictly at your own risk.

We reserve the right to change the content of the Site at any time without notice.

Intellectual Property

All content on this Site (including text, images, logos, product descriptions, and design) is the property of Sorgente Distribution Limited or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or commercially exploit any part of the Site without our prior written consent.

Links to Third-Party Sites

The Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

VAT & Regulatory Information

VAT number will be provided once obtained and displayed on invoices. All prices shown on the Site are inclusive of VAT where applicable.

Privacy Policy

1. Introduction

Sorgente Distribution Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://sorgentedistribution.co.uk/ (the “Site”), place an order, subscribe to our newsletter, or otherwise interact with us.

We are the data controller under UK GDPR and the Data Protection Act 2018.

Company details
Sorgente Distribution Limited
Company number: 15728270
Registered office: 209 High Road, London, England, N2 8AN

2. Information We Collect

We may collect the following categories of personal data:

• Identity & Contact Data: name, billing/shipping address, email address, telephone number

• Order & Transaction Data: details of products you order, payment information (processed by third-party payment providers), order history

• Technical & Usage Data: IP address, browser type, device information, pages visited, cookies and similar technologies

• Marketing Data: your preferences for receiving marketing communications and newsletter subscriptions

• Other: any information you voluntarily provide via the contact form or when communicating with us

We also use Google reCAPTCHA on the contact form to protect against spam and abuse.

3. How We Use Your Personal Data

We use your data for the following purposes:

• To process and fulfil your orders (including delivery)

• To manage your subscription deliveries

• To respond to enquiries submitted via the contact form

• To send you marketing communications (e.g. newsletter, offers, event invitations) where you have consented

• To improve and personalise your experience on the Site

• To comply with legal and regulatory obligations (tax, accounting, fraud prevention)

• To protect the security of our Site and prevent abuse

4. Legal Basis for Processing

• Performance of a contract (orders and subscriptions)

• Legitimate interests (running and improving our business, marketing to existing customers)

• Consent (where we rely on it for marketing or non-essential cookies)

• Legal obligation (record-keeping, fraud prevention)

5. Sharing Your Personal Data

We may share your data with the following categories of recipients:

• Third-party service providers that help us operate the Site and fulfil orders, including:

  • Framer (website frontend hosting / CDN on AWS)

  • Shopify (online store platform and order processing)

  • IONOS (EU-based server/proxy that routes website traffic within the European Union)

  • Cloudflare (DNS services)

  • Google (reCAPTCHA and Tag Manager)

  • Payment processors and courier/shipping companies

• Professional advisers (accountants, lawyers) where necessary

• Regulators and law enforcement where legally required

All third parties are required to respect the security of your data and treat it in accordance with the law. We only share the minimum data necessary for each purpose.

6. International Transfers

Some of our service providers are based outside the UK (including in the EU and the USA).

• Traffic is primarily routed through our EU-based proxy server provided by IONOS.

• Framer (AWS) and Shopify process certain data in the United States and other locations.

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent UK mechanisms, so that your data receives an adequate level of protection.

7. Data Security

We have put in place appropriate technical and organisational security measures to protect your personal data.

8. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. Typically, order-related data is kept for 6–7 years for tax and accounting purposes.

9. Your Legal Rights (UK GDPR)

You have the right to:

• Access, correct, or erase your personal data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact us via the contact form on the Site or write to our registered office address.

You also have the right to lodge a complaint with the UK supervisory authority: the Information Commissioner’s Office (ICO) – www.ico.org.uk.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to enable essential Site functions, analyse traffic, and (where you consent) provide personalised features.

Full details are set out in our separate Cookie Policy, available at:
https://sorgentedistribution.co.uk/cookie-policy

You can manage your cookie preferences at any time through the cookie banner or the “Cookie Settings” link in the footer of the Site.

11. Children’s Data

Our Site is not intended for children under 16. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this policy from time to time. The new version will be posted on the Site with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the contact form on the Site or write to:

Sorgente Distribution Limited
209 High Road
London
N2 8AN
United Kingdom